Customer Services Director Gill Richardson has been with Logicool since our formation in 2008. Gill is responsible for Credit Control, Health & Safety and Training. Gill is also a passionate volunteer, creating and managing a Community Support Cafe and also working closely with Foodbank.
Managing Director Karl Richardson has been in the Refrigeration and Air Conditioning industry for over thirty years. His CV includes over 20 years in VRF application and the management of Technical and Product provision at a national level for some of the most prominent companies in the industry. Knowing what customers need from first-hand experience at many levels, Karl’s vision for Logicool was to use basic technical and customer service skills as building blocks for the growth of the Company. Karl also campaigns for improved industry standards and was the inspiration for the Refcom Elite Supplier Scheme. Outside of work, when time allows, Karl likes a beer with friends and is passionate about all things Lincoln City.
Angela Stafford has been in the ACR industry for over 15 years, initially within the service & maintenance sector prior to branching out into sales of all mechanical works for an M & E Contractor. From 2014 Angela has been working as an Area Sales Representative covering the Midlands region and joined Logicool in 2016. Key strengths include new business sales and customer service. Angela is always keen to take on new challenges and is a key member of the management team at Logicool
Lilly joined Logicool as an apprentice in 2015. She is a key part of the Small Projects team and is responsible for fast-turnaround quotations for spares and split systems. Lilly is passionate about her work, likes to improve and is ambitious about improving her skills in the HVAC industry. Outside work, Lilly is also a Brownie Leader
After working in the air conditioning and refrigeration since 1984, I have had many duties and responsibilities. Starting with logistics and stock control, moving to internal sales, technical sales that then evolved into external Sales. My first senior management role was in 2003 when I was responsible for business and sales from multiple branches within some large organisations. In recent years, I have used my experiences to put the personal touch and trust back into our industry. My mission is to build strong customer partnerships and provide solutions and support advice in return for business. Outside work, Peter is very passionate about Drag Racing and owns a very interesting car.....
James started out as a Refrigeration & Air Conditioning Engineer after leaving school. He completed level 2 & 3 NVQ at college, and subsequently worked on the tools installing and commissioning for 15 years. James then progressed into a Technical Sales role. Prior to joining Logicool, James was working in the building services sector in various roles of supervision & management specializing in HVAC. Outside work, James is a passionate family man and Liverpool supporter as well as a fan of all sports.
Tyrone has been in the Refrigeration and Air Conditioning industry for just under thirty years. His career has included over 20 years in VRF application and service for some of the most prominent manufacturers in the industry and has taken him all over the globe, having worked in Western Australia for Mitsubishi Electric. Understanding customers needs from direct experience at many levels has enabled him to deliver the service the customer requires from service engineers requiring parts to large M&E companies requiring multi million pound projects. Outside work, Tyrone is a passionate Tottenham supporter.
Rob Rhodes has been in the HVAC industry for over 35 years. Rob has significant experience of Chillers and VRF.
Ian Smith has evolved his career from working in the Plumbing Supply industry to becoming an industry expert for all things Air to Water. Ian has helped revolutionise the business in this approach as we look to embrace all HVAC technologies. Outside work, Ian enjoys Fishing.
Will joined the business as an apprentice, shortly after leaving school in 2020. Following successful completion of an NVQ, Will is now seeking to expand his knowledge in Air to Water Heat Pumps. Outside work, Will is a keen footballer, playing for his local team Ashby Ivanhoe.
As of late 2022, Eddie is a second year apprentice with Logicool. Prior to this Eddie gained qualifications in Sport Management and subsequently volunteered in New Zealand, working with a local rugby Club. On his return, Eddie joined a local HVAC installer before joining Logicool as an apprentice.
Lisa is responsible for processing orders and helping customers meet their deadlines.
Steve is our National Sales Manager. He has responsibility for growing and maintaining our business as it adapts to new technologies and Logicool continues it's upward growth curve. Steve has 35 years' industry experience, starting as an engineer, progressing to a Degree in Mechanical Engineering and then forming and managing the Mitsubishi Electric Bristol office since 1996. Prior to joining Logicool in 2023, Steve was a close friend of the business since 2010 being instrumental in assisting Logicool with attaining our VAR Status in 2010.
Kerry is responsible for processing orders and helping manage efficiency processes. Prior to joining Logicool, Kerry worked in Government for many years. Outside work, Kerry is a Mum to two grown up daughters and a keen runner, recently completing the Edinburgh Marathon in 2022.
Dave has worked in the AC supply sector for over 30 years. He has a breadth of knowledge with regards to selecting equipment, preparing quotations, stock management and order processing. Outside work, Dave is passionate about sport and enjoys watching his children compete at Rugby and Football.
Amy is part of the Logicool Credit Control team, working closely with Gill and Anna to ensure that everything is processed and invoiced accurately and that all problems relating to invoices and credits are dealt with promptly.
Barry joined the business in 2022, bringing with him over 30 years of industry experience in Contracting, Installation and Service. Barry is the go to person for project quotations and is a welcome addition to the team as he brings us experience and knowledge from the point of view of our customer base.
Trevor manages all incomings and outgoings in the Warehouse as well as ensuring the stock and locations are run efficiently. This is a hugely important area of the business. Being a stocking distributor, we have to ensure our stock levels are accurate.
Anna has been a vital member of the Logicool team since 2013. She continues to help new starters and is responsible for Sales and Purchase Ledger, working closely with Gill. Outside work, Anna is a passionate Mum and Grandmother, always being on hand to support her family.
Welfare Officer. Tiff is the most valued member of the Logicool team. She is always on paw to offer support when our Sales Order Processing Team feel upset because the supply chain crisis causes unavoidable and challenging conversations with clients which are out of our control. Tiffany also provides demonstrates excellent communication techniques, especially when unwanted visitors come to the door.