Customer Services Director Gill Richardson has been with Logicool since our formation in 2008. Gill is responsible for Credit Control, Health & Safety and Training. Gill is also a passionate volunteer, creating and managing a Community Support Cafe and also working closely with Foodbank.
Customer Services Supervisor Lisa joined the industry in 2014 after a short break from work to focus on being a stay at home Mum for 5 years. She has over 12 years related customer service experience including a key role in the heating sector.
Managing Director Karl Richardson has been in the Refrigeration and Air Conditioning industry for almost thirty years. His CV includes over 20 years in VRF application and the management of Technical and Product provision at a national level for some of the most prominent companies in the industry. Knowing what customers need from first-hand experience at many levels, Karl’s vision for Logicool was to use basic technical and customer service skills as building blocks for the growth of the Company. Karl also campaigns for improved industry standards and was the inspiration for the Refcom Elite Supplier Scheme.
Angela Stafford has been in the ACR industry for over 15 years, initially within the service & maintenance sector prior to branching out into sales of all mechanical works for an M & E Contractor. From 2014 Angela has been working as an Area Sales Representative covering the Midlands region and joined Logicool in 2016. Key strengths include new business sales and customer service. Angela is always keen to take on new challenges and is a key member of the management team at Logicool
Lilly joined Logicool as an apprentice in 2015. She is a key part of the Small Projects team and is responsible for fast-turnaround quotations for spares and split systems. Lilly is passionate about her work, likes to improve and is ambitious about improving her skills in the HVAC industry.